Account Management services provide customers with a dedicated, single point of contact at Spillman. Project managers guide you through system installation, setup, and training to ensure timely, successful implementation. Your agency takes an active role in the implementation process so that the new system is configured to reflect your specific needs and preferences, and your personnel are well-prepared to take on system maintenance and operations.
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Project Management |
A single point of contact at Spillman, who coordinates project milestones and facilitates a smooth transition from implementation to customer support. |
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Agency Coordination |
A customized plan for successful software installation to make sure it is completed on time and within budget. |
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On-site Installation |
Spillman installers work with your IT department at your agency to install, configure, and ensure that your software is functional and ready for use. |
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Regular Outbound Service Calls |
Regular phone calls from a Spillman service specialist, so you can communicate your agency’s wants and needs with someone who understands your unique circumstances. |
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Product and System Consultation |
One-on-one consultations with an experienced representative who can help create a customized plan for implementing additional capabilities as your agency grows. |
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Referral Program |
Our Customer Rewards Program gives you valuable rewards for referring other agencies to Spillman. |
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Web Demonstrations |
In-depth online demonstrations that keep you up to date on the latest Spillman modules, from the comfort of your office. |
Account Management Team
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