Amy Dice, Spillman Application Administrator

Amy Dice is a contracted Spillman Administrator serving several agencies in the states of Washington and Nevada. She has been working in the field of law enforcement for the past 14 years. Beginning her career in 1995, Amy started out as a records clerk and then earned Washington state certification as a reserve police officer. She has spent many graveyard shifts working the radios and phones as both a dispatcher and a dispatch supervisor. Dice has traveled the United States from coast to coast teaching Spillman Geobase classes. She began her current career as a Spillman Application Administrator in 1999.

Dice and her husband, Wayne, live in Laughlin, NV, where Wayne is a trooper with the Nevada Highway Patrol. They have two sons, ages 17 and 6, and a daughter who is 3. When she is not working, Amy is an avid reader and photographer, a huge Elvis fan, and loves camping and off-road riding with her family.

Bryan Low, Lieutenant

Logan Police Department, UT

Lt. Bryan Low was hired by the Logan City Police Department in 1993 as a patrol officer. He spent six years in the patrol division working various assignments, including bicycle officer and motor officer. In 1998 he was transferred to the investigations division where he spent two years investigating domestic violence crimes. In 2000 he was promoted to the rank of sergeant and transferred back to the patrol division where he supervised patrol shifts and the motor squad. In 2002 he was transferred to the communications division and formally assumed the role of SAA.

In 2005, Low was promoted to lieutenant and is now currently responsible for the technical operations of the 911 center and is the I.T. manager for the police department.

Low worked for three years as a part-time dispatcher at the Cache Valley Communications Center prior to Logan City taking over the 911 role for the valley. He also worked for a short time as a part-time Spillman trainer.

Low has an associate degree in Office Systems Support and a bachelor’s degree in Business Information Systems, both from Utah State University. He lives in Logan, Utah, with his wife and four children.

Jim Emett, System Administrator

Monrovia Police Department, CA

Jim Emett began his computer interests when just out of high school in 1979. Utilizing an Osborne computer running on CP/M, he started as a DBase programmer. Over the next several years, Emett designed several programs for a hospital pharmacy and ambulance company where he worked as an EMT. Eventually he moved over to DOS and later to all of the various platforms of Windows and OS2. During this period he also did some programming for the local Fire Department.

Emett started with the Monrovia Police Department in 1990 as a volunteer doing the department’s computer work while he was a full-time student pursuing his RN. During this time, the department had 5 personal computers, and no other technical staff. He was hired full-time in 1991 as a 9-1-1 dispatcher, where he remained until 1997.

During his time as a dispatcher, Emett also attended computer forensics classes put on by the National Consortium of Justice Training Institute in Sacramento. Upon the completion of his training, he was requested to assist an investigation by the Seattle Police Department with a major fraud and corruption case. Upon completion of that case, Emett handled several local child pornography cases. One of the cases erupted into a six-month-long child pornography investigation that involved collaboration of the FBI, US Customs, and the Office of the Inspector General at NASA, who ultimately hired Emett to complete their investigation as well.

In 1997, he was promoted to Communications, Crime Analysis and Technology bureau supervisor where he remains to this date. Emett currently manages the 9-1-1- center at the department. He is also the system administrator for all computer systems at the department and performs all forensic examinations for high-tech crimes.

Jim has been married to his wife, Amy for 26 years. They have two children and two grandchildren, all living in Monrovia.

Robert Fyfe, Public Safety Systems Administrator

Waukesha County Government, WI

Robert Fyfe, a Public Safety Systems Administrator for Waukesha County since July 2006, is charged with all system support and administration related to the public safety system. The system is comprised of numerous redundant servers and related hardware, providing 24/7 access to emergency services applications and associated records data for county dispatchers, sworn officers and deputies, fire/EMS, jail staff, and various levels of agency support personnel throughout all of Waukesha County - over 30 participating police and fire agencies in a population exceeding over 380,000 people spanning more than 555 square miles.

Fyfe is a 13-year Army veteran spanning from 1990 to 2003 and has participated in several campaigns including Desert Shield, Desert Storm, and UN missions to Totskoye, Russia in 1994 and Macedonia in 1996. He also worked for the Army Continuing Education System doing systems administration for Central Texas College and simultaneously worked as an adjunct instructor for the University of Maryland University Colleges system in Bosnia, Kosovo, and Macedonia.

Fyfe has an associate degree in Computer Network Systems from ITT Technical Institute as well as certifications as a Microsoft Certified Professional, Microsoft Certified Database Administrator, and is an SAA Level 1.

Robert Whitney, Spillman Administrator

Canyon County Sheriff, ID

Robert Whitney is currently the Spillman Administrator for the Canyon County Sheriff’s Office located in Caldwell, Idaho. The system is used by 11 other agencies within Canyon County and includes police, fire, and EMS. Whitney has held this position for more than four years.

Before going to the Canyon County Sheriff’s Office, Whitney was employed for 10 years with Micron Technologies, a semiconductor manufacturer in Boise, Idaho. He began his career at Micron as a Fab production operator and finally ended as a manufacturing planner for the production fab. During those years at Micron, Whitney took advantage of many educational opportunities and on-the-job experiences which lead him to his current position at the sheriff’s office.

Prior to Micron, Whitney was in the United States Navy and proudly served for 10 years with tours in Japan, Long Beach, and locally in Idaho as a recruiter. His role in the Navy was Boiler Technician which included fuel oil and water chemistry, support equipment to include automatic controls, gauge calibration, pump overall, and repair. He also became proficient in damage control and shipboard fire fighting.

Whitney has been married 24 years to his wife, Amanda. They have three boys: Nicholas, Neil, and Nathan.

Susan Denton, Programmer/Analyst/SAA

Northbrook Police Department, IL

Susan Denton is the Programmer/Analyst and SAA at the Northbrook Police Department in Illinois where she is responsible for all aspects of information technology. During the past eight years, her primary focus has been updating the department to current technology and practices in order to improve overall efficiency. This included updating the hardware and software that was being used throughout the department as well as in the squad cars and implementing the Spillman CAD System in March 2007. Susan became a certified Spillman Application Administrator in May 2009.

Prior to working with the Northbrook Police, Susan was a technology consultant for Ernst & Young in Chicago and also served in the U.S. Army.

Denton currently holds a Bachelor of Science in Management Information Systems from Winona State University in Minnesota and will graduate with her Master’s in Information Systems Management with a concentration in security in the spring of 2010 from Keller Graduate School of Management.

Denton currently resides in Winthrop Harbor, Ill., with her son and daughter.

Tom Stoddard, E911 IT Systems Specialist/GIS Systems Analyst

Issaquah Police Department, WA

Tom Stoddard has been a Spillman Systems Administrator since 1990 and a part-time Spillman Instructor since 1993. He has started up two agencies, Kootenai County Sheriff Office and Island County 911, and is currently working on his third, Issaquah Police Department). He has always been interested in playing an active role in the direction of the software and where Spillman is heading with it.

Stoddard is married and has three children. His wife, Carol, also has a daughter. All four are grown and married, and they are now proud grandparents of two granddaughters. Stoddard resides in Redmond, Wash., and enjoys golfing, bicycling, and riding motorcycles in his spare time.

Tom Wassack, Information Technology – Application Development Manager

Randolph County Public Safety, NC

Tom Wassack has served for 28 years in the information technology department and 17 years as a Spillman System Administrator. He supervises an IT development staff of seven individuals with responsibilities including Spillman maintenance, Geobase maintenance, custom reports, county-wide GIS development and support, Web site development and maintenance, document imaging, and programming and maintenance of tax, land records, permitting, and financial legacy applications.

Wassack attended Central Piedmont Community College in Charlotte, N.C. and completed various information technology continuing education courses through NC State University.

Wassack and his wife, Janice, have been married for 34 years and reside in Asheboro, N.C. with their son and daughter. His interests include hunting, fishing, mountain camping, kayaking, beach vacations, woodworking, coaching youth leagues, and serving the Flag Springs United Methodist Church Men’s Organization.

Wanda Powell, System Administrator

Tuscaloosa Police Department, AL

Wanda Powell is a Systems Administrator for the City of Tuscaloosa, Ala. She trained for her extensive 30-year career in UNIX at Shelton State Jr. College, IBM, and The Georgia Institute of Technology. After holding several positions in the City of Tuscaloosa IT Department, she became a Spillman Systems Administrator in 1995 and earned her certification in 1997. She is past president of the SERSUN Group and former presenter at the Spillman Annual Users Conference.

Powell’s template for success is simple: “The most valuable skills are of no value without action.” Her dedication and devotion to public safety earned her the prestigious Chief’s Award.