Spillman Dispatch

Dispatch
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Spillman's high-performance Computer-Aided Dispatch (CAD) solutions enable communications centers to manage calls from multiple agencies, even across several jurisdictions. Dispatchers can have immediate access to critical information including real-time call updates, reports, logs, special instructions, premises information, and unit responses, as well as automatic alerts on wanted or missing persons, possible duplicate calls, and dangerous sites. Versatile features include mouse and keyboard functionality, quick keystroke shortcuts, and customizable displays.


	Send Queries You can search and send queries from CAD to obtain critical records information. For example, you can perform a name search to quickly obtain all information contained in the system about a person or perform a license plate search to obtain information related to a vehicle.

	Manage Resources Spillman CAD automatically displays a list of recommended units to be sent to any given call. Units may be dispatched according to officer specialty, call nature, location, and operating cost, ensuring the most capable personnel and resources are dispatched immediately.

	Respond Quickly Spillman’s integrated, central database gives you access to information from anywhere in the system because all the data is stored in one location. Immediate access to comprehensive name, vehicle, and property records as well as Involvements™, outstanding warrants, system alerts, officers’ specialized skills, and premises information allows you to assign calls efficiently, and provide enough information for the responding officer(s) to make sound decisions.

CAD Highlights

Easy-to-use features, including drag-and-drop dispatch, interchangeable status windows, and simple keystroke commands reduce the learning curve, facilitate multi-tasking, and improve productivity.
Visual and audible system alerts inform dispatch when calls come in, when calls are updated, when calls are complete or expired, and when a responding unit exceeds an agency-identified time limit.
User-defined recommendations ensure the right units and equipment are dispatched to every incoming call.
Customizable call priority index and assignment ensure rapid response to urgent situations.
Integration with a central database reduces time spent on duplicate record creation by auto-populating fields from the original CAD call into name, vehicle, and/or property records.