Corrections IT Software
Spillman supports both UNIX and Windows operating systems and offers an open-database design that provides you with read-and-write capabilities. You can use Web Services and Open Database Connectivity (ODBC) to access Spillman data. In addition, Spillman’s custom-built interfaces allow you to share information between your Spillman system and many common third-party software vendors using the industry-standard National Information Exchange Model (NIEM)..
Technical Support and Training
Receive assistance 24 hours a day, seven days a week with Spillman support. Average response time is less than one hour. You can conveniently submit and manage problems online at MySpillman.com as well as search Spillman’s extensive Knowledgebase for assistance. Spillman offers multiple training opportunities for your agency, including on-site training plans developed for various learning styles. A simulated database allows end-users to practice their skills without jeopardizing data in your live system.
Reliability and Integration
Ensure the highest standards for data accuracy and usability with Spillman’s single-source database. All data is entered, stored, and retrieved from the same location, allowing you to build a foundation of secure and accurate information while providing total software integration. Data is stored in master tables, allowing users to enter data once and have it automatically shared in real time among related modules. Spillman ensures product stability by internally and externally testing each software release in alpha and beta testing scenarios, helping pinpoint any deficiencies in the new software before it reaches your agency. Spillman software is also compatible with vendors that offer high availability server backup options.
Spillman’s enhanced data security allows you to limit information access to authorized personnel at both system and user levels. Sensitive data is protected by defining permissions for programs, menus, screens, and even individual records and fields. Spillman’s Jail Management module utilizes Spillman Sentryx® technology, allowing you to assign administrative privileges to specific screens, without giving universal administrative access to the system. Any user can be given permissions to add, modify, or delete records.
Thousands of preformatted reports give you the ability to quickly document corrections activities, and advanced reporting tools make it easy to achieve your state’s specific reporting guidelines. The system enables correctional facilities to transmit statistical reports to both federal and state databases.
Conveniently install upgrades using Spillman’s server-to-client feature. You can choose to have Spillman send upgrades to your agency’s software automatically, saving you the time of installing upgrades manually on each computer.