Read the following case studies to learn how public safety agencies have put Spillman in Action to help them overcome data management challenges and improve operations.
Monmouth County Sheriff customer for 1 year
Toms River Twp Police Department customer for 5 years
The Monmouth County Sheriff’s Office and Toms River Police Department used Spillman software to efficiently respond to a record-setting amount of calls for service during Superstorm Sandy on Oct. 29, 2012. The software also aided in the planning and logistics of cleanup after the storm. For Monmouth, the newly implemented Spillman system was reliable throughout the course of the superstorm and assisted the agency in planning rescues, responding to calls, and keeping field personnel safe. Personnel at Toms River used their Spillman system to keep the community informed by gathering and reporting information about the condition of homes hit by the storm.
Bennington Police Department customer for 15 years
Hartford Police Department customer for 15 years
When Tropical Storm Irene hit Vermont in late August 2011, the Bennington and Hartford police departments used Spillman’s Mobile software to maintain emergency communications and set up a temporary dispatching center.
Personnel from the Pima County Sheriff’s Department used Spillman software to efficiently respond to the shooting of former Congresswoman Gabrielle Giffords and 18 others at a grocery store in Tucson, Ariz. The sheriff’s department relied on Spillman to quickly dispatch law enforcement, coordinate an emergency response, gather background information on the assailant, and rule out other potential suspects.
On July 26, 2011, one person was killed and another fatally injured after domestic violence escalated into an execution-style shooting in Gray, Maine. State troopers’ only clues to the suspect’s identity stemmed from the comments of a six-year-old witness to the crime.
In the aftermath of a severe April 2011 tornado, the Tuscaloosa Police Department relied on software from Spillman Technologies to find locations within the damaged city, communicate while cell phone service was unavailable, and track missing people as they were reported by friends and family.
Detectives in Geauga County, Ohio, used Spillman software to help solve thefts and apprehend suspects in a crime ring targeting homes and businesses across two states.
Providing the Granbury Police Department, La Plata County Sheriff’s Office, and Surprise Police Department with a return on their software investments.
“I feel like a family member with Spillman and couldn’t be happier with the support staff. The level of professionalism and dedication is very noticeable. I feel like Spillman cares. We aren’t just some paycheck coming in. That is worth more than people realize.”
- Josh Rodri, System Administrator, La Plata County Sheriff’s Office, CO
One year after adopting software from Spillman Technologies, two public safety agencies examine how Spillman has provided a solid return on their investments by increasing efficiency, improving officer safety, and providing reliable customer support. In addition, a long-term customer evaluates how adding new functionality to its system has made it safer and more efficient to issue citations.
Click here to learn how, these agencies use Spillman to maximize their resources and improve officer safety.
After 15 years of using a records management system that Technical Services Director Rob Jacobson described as "an electronic filing cabinet," the Monroe Police Department was ready for a public safety upgrade. Before the agency could implement a new system, however, administrators needed to assess their community's needs, build a consensus among participating agencies, evaluate vendors, and secure funding from the local government.
The Monrovia Police Department was looking for a public safety software system that would require minimal downtime and offer the tools necessary to search data and solve crimes.
Spillman software streamlined information management for the 10 Newton County agencies by enabling data to be stored at a central database, ensuring the highest standards for data accuracy and reliability.
When massive floods hit Lewis County in 2006 and 2007, many residents' lives depended on the quick response of the Lewis County Sheriff's Office. Using Spillman's Mobile Communications and Computer-Aided Dispatch solutions, public safety personnel were able to maintain communications and respond quickly where they were needed most.
Spillman's Mobile Voiceless Dispatch module allowed a Torrance PD officer to view critical call details as they were received by the dispatcher. Through the power of integration the officer was able to immediately begin responding to the scene of the crime and get suspects in custody before the call was dispatched.
The Glendale Police Department needed a mobile solution that would give patrol officers access to as much information as possible while on the road. Spillman mobile allowed them to not only obtain information in the field, but to share that information with everyone in the department and collaborate with surrounding agencies.
In an effort to share real-time data, the Pima County Sheriff's Department hosts a single-server database for five contributing agencies. Thirty-five other local, state, and federal agencies have view-only access to the information. There are more than 2,000 logins in all.
The Tuscaloosa Police Department needed a fully integrated software package to enable all divisions to become interoperable, or have the ability to exchange data on demand. The previous software used was unreliable and lacked the functionality needed to collaborate and share information. Spillman helped connect each division using the latest wireless and database technologies.
To successfully consolidate dispatching and record keeping, the Whitcom 911 Center hosts Spillman's integrated software solutions for computer-aided dispatch (CAD), records management, and fire/EMS management on a single server. In all, Whitcom provides dispatch services to more than 50 agencies.
The Oxford County Sheriff's Office needed software that would allow first responders to easily communicate with dispatchers when responding to emergencies. Deputies had to be able to access data about a location while en route to a call. With Spillman's Mobile Communications solutions, Oxford County now has the ability to share information and work more efficiently in the field.
Two witnesses can only provide minimal information about their assailants, so Tavares Police Department uses Spillman's integrated searching and Involvements to mine data and track down the suspects.