Spillman helps Unified Fire Authority respond quickly to calls

SALT LAKE CITY – April 7, 2009 – The Unified Fire Authority is using software from Spillman Technologies to help determine the fastest route to a call.

Spillman's AVL Mapping module helps officers respond quickly by calculating the distance to a call, taking into account barriers like rivers and limited-access streets. AVL Mapping also allows Unified Fire Authority (UFA) personnel to see where they are located in relation to incidents on a map, view the location of other UFA units, and determine whether other units have responded to a call.

The agency is also using Spillman's Voiceless Dispatch module, which allows the UFA to free up radio airtime for high priority calls while accessing critical call information. Using their vehicle laptops, personnel can view call updates, active CAD calls, messages and radio log history information.

The United Fire Authority serves more than 375,000 residents in the cities of Alta, Cottonwood Heights, Draper, Herriman, Holladay, Riverton, Taylorsville and the unincorporated areas of Salt Lake County. In addition to fire protection, the Unified Fire Authority also participates in bomb detection, urban search and rescue, emergency medical response, and fire and explosive investigations.

Spillman's Mobile Premises and Hazmat module allows the UFA to access information on residential, commercial, or public lots while responding to calls. The agency can also view detailed data from chemical and national hazardous materials databases.

The agency went live with its new system on September 2. The Unified Fire Authority is one of 101 agencies in Utah and more than 750 agencies across the nation using Spillman software.

Spillman Technologies provides a full range of software solutions for public safety agencies, including Records Management, Computer-Aided Dispatch, Mobile Communications, Corrections Management, Fire/EMS Management, Resource Management, and Data Sharing.