Dispatch center uses Spillman to share data and images

SALT LAKE CITY – May 15, 2009 – The Salt Lake Communications Center is using software from Spillman Technologies to share dispatch data with state agencies and other local public safety agencies.

The Salt Lake Communications Center provides dispatch services for all state agencies in Salt Lake and Utah Counties, including Utah State Parks and Recreation, the State of Utah Motor Vehicle Enforcement Division, the Utah Division of Wildlife Resources, and the Utah Division of Emergency Services and Homeland Security.

By connecting to a server, called a service bus, these and other agencies can access critical, up-to-date call information received by dispatchers at the Salt Lake Communications Center. The ability to access dispatch information stored on a service bus allows multiple agencies, even those using disparate software systems, to gather the necessary data to respond quickly to emergency calls.

The Salt Lake Communications Center is one of 101 agencies in Utah and more than 750 agencies nationwide using Spillman, a leading public safety provider headquartered in Salt Lake City. The agency went live using the software in November.

The agency is also using Spillman's Computer-Aided Dispatch (CAD), State Link, and Imaging modules, and the E-911 Interface.

With Spillman's Imaging module, the Salt Lake Communications Center can import and organize digital images, and create a searchable library of mug shots. The State Link module allows the agency to search state and national databases for information on warrants, stolen vehicles, driver licenses, and criminal histories.

Spillman provides a full range of software solutions for public safety agencies, including Records Management, Computer-Aided Dispatch, Mobile Communications, Corrections Management, Fire/EMS Management, Resource Management, and Data Sharing.