Miami County OKs new dispatch setup

Contributing, Nancy Bowman

Dayton Daily News


TROY — After more than 18 months of debating options, seeking bids and reviewing potential choices, Miami County commissioners have signed a contract for new countywide emergency dispatch, mobile data and records management systems.


Following several weeks of negotiations a contract with Spillman Technologies of Salt Lake City was signed June 3 by commissioners. The negotiated price was $855,773.


The computer-aided dispatch is key to operations of the 20-year-old Communications Center. The center handles calls and dispatch for more than 25 police, fire and emergency medical services agencies.


The records management system will, for the first time, include records for all police and fire agencies. While the CAD and mobile data systems are paid for by the county sales tax, communities county-wide will share the cost of the records system under a formula based on population.


The Spillman contract follows two requests for bids by the center’s board.


The board backed away from a contact from the first set of bids in January 2009, citing concerns about a young company being considered for the CAD.


At the same time, the board was asked to consider — and pursued in the second bidding — a “bundled” contract for the services as opposed to separate purchases of systems.


Board chairman John “Bud” O’Brien, also commission president, thanked Sheriff Charles Cox, Communications Center administrators, the center technical committee headed by Cox and the center board for their efforts in selecting a system.


“This was a very difficult process,” O’Brien said. “Spillman technologies says we are going to have a showcase at the Communications Center.”


Commissioner Ron Widener, who served as center board chairman for several years until O’Brien took over earlier this year, said he thought “a lot of people were nervous along the way” because of problems experienced with the last CAD system.


The effort of those involved in finding a system acceptable to all users “is greatly appreciated,” he said.


O’Brien said the decision to bundle the software for the systems appeared to contribute to “good” prices.


Andy Doyle, a Spillman field sales executive, said it is difficult to bring together the number of entities involved in the county’s center. “It has been real nice to see everybody on the same page,” Doyle said.


Dispatcher Amy Jones works at a console of computer screens at the Miami County Communications Center at Marybill Drive, Troy.