Agency Feature – Osceola County Sheriff’s Office, Fla.

Osceola Sheriffs Office_Admin Building1

In this month’s Spillman Spotlight, we’d like to introduce you to another one of our customers. The Osceola County Sheriff’s Office covers Osceola County, which is located in central Florida and is home to popular tourist destination cities Kissimmee and St. Cloud. Last month, a quick-thinking dispatcher at the agency used the Spillman system to help apprehend a robber as the criminal returned home from committing a crime.

Agency Name: Osceola County Sheriff’s Office

Spillman customer since: 1994

Population served: 276,000

Sworn officers: 437

Civilian employees: 296

“How fast can you solve a robbery?”

That’s the question Lt. Mike Fisher of the Osceola County Sheriff’s Office posed when we talked to him about the details of this recent case. The answer, for Lt. Fisher at least, is very quickly—if you have the right tools.

On Jan. 10,  deputies from the Osceola County Sheriff’s Office responded to a robbery alarm at a 7-Eleven convenience store in Poinciana, Fla. According to the clerk, a man stole a carton of cigarettes from the store. Fortunately, the clerk had gotten a look at the perpetrator’s car and had written down part of his license plate number, which Osceola County Communications Officer C. Chrisolm searched for in the agency’s Spillman system.

The Spillman system returned a record for a vehicle matching the description and partial tag, and that record had an associated name and address. Deputies dispatched to that address observed a vehicle with a driver that matched the suspect’s description. The man was arrested without incident at his residence and confessed during the interview.

Fisher said this incident is remarkable because of how quickly the office was able to close the case, thanks to easy access to data in the Spillman system.

“Spillman certainly helped our research process,” said Fisher. “There’s no way they would have been able to find that information without the system. Within minutes of searching, we had established a suspect.”

Fisher says that he’s used other records management databases but they are not as easy to use compared to Spillman’s single, integrated database.

“I’ve seen other agencies that have to open up different databases for different records instead of one general database that has everything,” said Fisher. “The [ability to see connections between data] is a big advantage for Spillman. Our investigations rely heavily on Spillman and the time it saves us.”