Site Licensing: Software Unlimited

Software licensing. It can be a difficult subject to wade through, and it may seem like a hard-working public safety employee doesn’t have time to learn all of the details. For a simple, comprehensive guide to how public safety software licenses work, and which licensing package is right for your agency, look no further.

Types of Software Licensing

When it comes to public safety software, there are three main types of software licensing: user, site, and concurrent:

User licensing is exactly what it sounds like; an agency pays a flat fee for each user that will access and utilize the database.

Site licensing is quite different. With a site license, the agency pays a single fee that covers all of the users of the software. The agency can then add users and grow without additional expenses, whereas a user license requires the agency to pay for every user added to the system.

Concurrent licensing is a sort of middle ground between user and site licensing. It allows a fixed number of users to access the system at one time, or concurrently. For example, an agency may have 40 employees and a concurrent license for 20 users. That means only half of the agency’s employees could use the system at once. Concurrent licensing differs from user licensing by placing no cap on the total number of users with access to the system, only on the number using the system at once.

Why Site Licensing?

While each of these software licensing options can work for different situations, a site license has definite advantages. First, a site license gives your agency room to grow with an almost unlimited number of potential users. No matter how many new users your agency needs, the only expense is the initial cost of the license. User and concurrent licenses do not provide for growth like a site license does. With a user license, the agency will incur an extra expense for every new user. Often, agency employees meet frustration when their system reaches the maximum user count and denies access. A concurrent license may allow some growth, but in the eventuality that the agency needs more concurrent users, it will have to pay more for a new license. For true flexibility in growth, a site license is the best solution.

A site license gives agencies long-term savings and a real return on investment. It may appear more costly upfront, but most agencies increase in staff over time. When it’s a given that you will need more users in the future, it makes sense to invest in that growth beforehand and avoid spending more money in the long run.

Furthermore, site licensing features the least restrictions on system access. Unlike user and concurrent licensing, where certain employees either have no access or limited system access, site licensing provides unlimited system access for all employees. The only constraints on information access are the user privileges predefined by agency leadership. This comes into play especially in emergency situations, when an agency might need “all hands on deck” with vital call information at their fingertips. Only site licensing makes this fully possible.

Learn More

Each type of software licensing has its advantages, but when it comes to unlimited data access, an unlimited number of users, and unlimited potential for growth, site licensing offers unmatched benefits. With an additional benefit of long term savings, a site-licensed software system just might be the right solution for your agency.

To learn about Flex, Spillman Technologies’ site-licensed public safety software, click here.