Nova Computer-Aided Dispatch (CAD)
Public safety agencies need a responsive, reliable, and easy-to-use solution that enables dispatchers to provide first responders with critical information when they are responding to an emergency. Nova CAD is a comprehensive online dispatch system that allows smaller agencies to dispatch calls, manage information from multiple calls, and provide up-to-date call information to responding field personnel. In 2014, the Association of Public-Safety Communications Officials (APCO) named the Nova dispatch management software a Hot Product of 2014*.
For information about our on-premises CAD software for larger agencies, Spillman Flex, click here.
Fully Integrated System
Spillman Nova’s dispatcher software offers full integration between all screens, providing dispatch and response personnel with critical background information on location, complainants, vehicles, and more. This results in comprehensive reports with comments, time stamps, and other data seamlessly flowing from the CAD system to the RMS.
Dispatchers can use Nova CAD to quickly and efficiently manage all incoming calls.
Officer Location Tracking
With Nova’s CAD feature, dispatchers are provided with a quick way to not only manage incoming calls, but also to track officers’ locations within their assigned jurisdictions without leaving the dispatch screen.
Spillman Nova CAD users can easily navigate the simple layout, even if they are new to dispatching software systems. When dispatchers create a new call, the program outlines needed information in a clear and organized format. The CAD feature’s intuitive user experience helps agencies decrease the amount of time and money spent on training new dispatchers.
Easily Tracked and Searchable Records
Dispatchers can keep all pertinent call information on one record instead of manually creating multiple logs to house data. Personnel can pull up a single log and see the entire call history, including comments and time stamps. All call information can be easily searched within the system using keywords.
The CAD feature allows users to view time stamps on incident records and other pertinent data all in one location.
Because Spillman Nova is a cloud-based CAD system, administrators can access Nova from any Internet-capable device, such as a laptop or tablet, to view the number of active calls and retrieve important call information. This feature helps eliminate the need to travel back and forth from the agency during times administrative personnel are out on patrol.
*APCO’s Hot Products were featured in an article in the November 2014 issue of Public Safety Communications.